Refund policy

At [ceilo.store], customer satisfaction is our priority. If you are not completely satisfied with your purchase, you may request a return within 30 days of receiving your order.

To be eligible for a return:

  • The item must be unused and in its original packaging.
  • Proof of purchase is required.
  • Items damaged due to misuse are not eligible.

Once we receive and inspect your return, refunds will be processed to the original payment method within 5–10 business days.