Privacy Policy

Last Updated: October 4, 2026

At Ceilo.store, we respect your privacy and are committed to protecting the personal information you provide when you visit our website, place an order, contact our support team, or otherwise interact with our services. This Privacy Policy explains what information we collect, how we use it, when it may be shared, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide when using our website or purchasing our products. This may include your:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Order and transaction details

  • Information provided when contacting customer support

We may also automatically collect certain technical information when you visit our website, such as your IP address, browser type, device information, pages viewed, and general website usage information.

This information helps us maintain website functionality, improve our services, and understand how customers use Ceilo.store.

We do not intentionally collect sensitive personal information unless it is necessary for a specific service and collected in accordance with applicable law.

2. How We Use Your Information

We may use the information we collect for legitimate business purposes, including:

  • Processing and fulfilling orders.

  • Providing shipping and delivery updates.

  • Communicating with you regarding your orders, inquiries, or customer service requests.

  • Processing payments through secure third-party payment providers.

  • Providing order confirmations, receipts, and transactional communications.

  • Improving our website, products, services, and customer experience.

  • Detecting, preventing, and addressing fraud, unauthorized activity, or security issues.

  • Complying with applicable legal and regulatory requirements.

  • Sending promotional communications where permitted by law and where applicable consent has been provided.

We do not sell your personal information simply for the purpose of allowing unrelated third parties to use it for their own marketing purposes.

3. Sharing of Information

We may share personal information with trusted service providers when reasonably necessary to operate our business and provide services to our customers.

This may include sharing information with:

  • Payment processors

  • Shipping and delivery providers

  • Website and technology providers

  • Analytics providers

  • Customer support service providers

  • Other vendors that assist us in operating Ceilo.store

These service providers are expected to use personal information only as necessary to provide their services and in accordance with applicable privacy and security requirements.

We may also disclose information when required by law, legal process, court order, or governmental authority, or when reasonably necessary to protect our rights, customers, website, property, or business.

4. Data Security

We take reasonable administrative, technical, and organizational measures to protect personal information against unauthorized access, alteration, disclosure, loss, misuse, or destruction.

Payment transactions are processed through secure third-party payment providers using appropriate security measures.

We do not intentionally store complete payment card information on our own systems when payment processing is handled by third-party payment providers.

Although we take reasonable steps to protect your information, no website, online service, or electronic transmission can be guaranteed to be completely secure.

5. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Provide essential website functionality.

  • Remember customer preferences.

  • Understand website traffic and usage.

  • Improve website performance.

  • Provide a better and more personalized shopping experience.

Certain third-party services integrated with our website, such as analytics, advertising, payment, or technology providers, may also use cookies or similar technologies.

Depending on your browser, device, and applicable law, you may be able to control or disable certain cookies through your browser settings.

Please note that disabling essential cookies may affect certain website features or functionality.

6. Customer Privacy Rights

Depending on your location and applicable privacy laws, you may have certain rights regarding your personal information.

These rights may include the ability to:

  • Request access to personal information we hold about you.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of personal information, subject to applicable legal exceptions.

  • Request information about how your personal information is collected, processed, or used.

  • Opt out of certain marketing communications.

  • Exercise other privacy rights available under applicable law.

To submit a privacy-related request, please contact us using the contact information provided below.

We may need to verify your identity before completing certain requests in order to help protect your personal information.

7. Third-Party Services

Ceilo.store may use third-party services to help us operate our business, including payment processors, shipping providers, analytics services, customer support tools, website technology providers, and other service providers.

These third parties may process information according to their own privacy policies, terms, and applicable laws.

We recommend reviewing the privacy policies of relevant third-party service providers for additional information regarding how they collect and process personal information.

8. Policy Updates

We may update this Privacy Policy from time to time to reflect changes to our business practices, services, technology, legal requirements, or regulatory obligations.

When we make changes, we will update the “Last Updated” date at the beginning of this Privacy Policy.

We encourage customers to review this page periodically to stay informed about how Ceilo.store collects, uses, and protects personal information.

9. Contact Us

If you have questions regarding this Privacy Policy, wish to request access, correction, or deletion of your personal information, or have another privacy-related concern, please contact us:

Business Name: Ceilo.store

Business Address: 2896 Via Vellaria, Lake Worth, Florida 33461, United States

Business Days: Monday – Friday

Support Hours: 9:00 AM – 5:00 PM ET

Customer Support Phone: +1 (332) 291-1744

Customer Support Email: support@Ceilo.store